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Plenary Presentation Recordings are Now Available!

We did things a little bit different for Quality Forum 2021 – our 10th Forum. The event was entirely virtual, allowing us to leverage technology in new ways while providing the same level of dynamic, engaging and high-quality content. Sessions covered a variety of topics related to improving quality across the continuum of care, including those that have emerged from the COVID-19 pandemic.

Recordings & Presentation Files
Recordings of the plenary presentations can be viewed below and we’ll be continually updating this page with additional recordings as well as live and on-demand presentation files. If you attended Quality Forum 2021, its virtual event platform on PheedLoop will remain online for six months and we’ll be adding sessions’ recordings to it as soon as they are ready.

About Quality Forum 2021
Quality Forum 2021 brought together more than 1,250 people working in British Columbia’s health care system to share and discuss how to improve health care quality. The event was a great opportunity to learn new skills and strategies, discuss opportunities and challenges, and network with others interested in improving health care. We were so happy to welcome participants who work in academic, quality improvement, administrative and senior executive roles, as well as physicians, nurses, pharmacists, allied health professionals, patients and students.


Plenary Presentation Recordings

The Forum’s opening plenary presentation was delivered by Mary Ellen Turpel-Lafond, a member of Saskatchewan’s Muskeg Lake Cree Nation and senior associate council, Woodward & Company. Mary Ellen is also a professor of law at the University of British Columbia’s Peter Allard Hall Law School and director of the Indian Residential School Centre For History and Dialogue.

Mary Ellen holds extensive experience in Indigenous and human rights matters as well as public law litigation. Recently she completed an independent investigation into Indigenous-specific racism in British Columbia’s health care system, and we look forward to hearing her perspective on creating substantive equity in health care experiences, services and outcomes for all.

Download Mary Ellen’s presentation file.

Rwandan pediatrician and professor Agnes Binagwaho, the vice chancellor of the University of Global Health Equity and the former Minister of Health in Rwanda, was the Forum’s second plenary speaker.

With a focus on delivering more equitable health services for all, Agnes shared her unique perspectives from Rwanda and how the country has approached health care quality. We were so grateful for the opportunity to learn from Agnes and the successes and innovations that have emerged from Rwanda’s health care system.

Some of you may recognize Helen as she’s taken the Quality Forum stage multiple times! A well-known and globally recognized leader of large-scale change in the English National Health Service (NHS), Helen has been at the forefront of its improvement initiatives that have made a difference for thousands of patients. She has a unique ability to translate large-scale change into practical action and deliver outcomes for the benefit of the health care system.

Helen is a source of energy and inspiration for change who helps to “think the unthinkable.” It’s no wonder she was named as one of the 60 most influential people in the history of the NHS, and was a wonderful way to wrap up Quality Forum 2021.

Download Helen’s presentation file.


Health Talks

Health Talks is our annual evening event where awesome speakers answer the question: What are your hopes for health care?

But Health Talks’ speakers don’t use presentations full of bullet points. They use the PechaKucha 20×20 format, where each presentation contains 20 photos and each photo is displayed for exactly 20 seconds before automatically advancing to the next one.

Stay tuned – we’ll have Health Talks’ videos online soon.


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