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Conversations That Matter

Join us for a “What Matters to You?” webinar focused on sharing our new “Conversations That Matter” resource!

This resource provides tools for providers, patients, families and caregivers, to support them in having meaningful conversations about care. This is a learning- and skills-based webinar open to anyone who wants to improve their communication skills and drive positive change in the health system.

As a bonus, we will randomly give away 10 free #WhatMattersToYou t-shirts to attendees! You don’t want to miss out on your chance to win.
Download the agenda


Sustaining Collaboration: How Authenticity Makes a Difference
Dr. Darrin Hicks, University of Denver

Learn about what makes collaboration last, what happens when it does, and how to measure its impact on service delivery.

“Conversations That Matter” Resource: Tools for Patients and Providers
Stephanie Massot, BC Patient Safety & Quality Council

Discover this evidence-informed resource that’s chock-full of tools for providers, patients, families and caregivers to support having meaningful conversations about care.

“What Matters to You?” Stories from the Past to Plan for the Future
Edwina Nearhood, Patient Voices Network

Explore what happened when Edwina became a “What Matters to You?” patient ambassador last year and how patient ambassadors are planning to take action year-round.

Watch the video: